Privacy Policy

Last updated: 05/08/2025

Domic Integrations (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and how you can manage your preferences. By accessing our website or using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information from you when you interact with us, including but not limited to:

• Contact information such as your name, email address, phone number, and physical address.
• Information provided through forms such as inquiries, quote requests, appointment scheduling, or support requests.
• Automatically collected data, such as your IP address, browser type, device information, pages visited, and interaction times.
• Marketing and communication preferences, including whether you’ve consented to receive SMS messages or emails.
• Cookie and tracking information, through technologies like cookies, pixels, and similar tools.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and improve our services.
• To respond to inquiries or provide customer support.
• To send you appointment reminders, updates, service notifications, and promotional messages (email or SMS), only with your prior consent.
• To deliver personalized advertising, including remarketing via platforms like Google Ads and Meta (Facebook/Instagram).
• To improve our website’s performance and user experience.
• To comply with applicable laws, enforce our terms, and protect the rights, property, or safety of Domic Integrations and our users.

3. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share your information in the following limited circumstances:

• With service providers or vendors that help us operate our business (e.g., CRM systems, marketing platforms, hosting providers), but only to the extent necessary for them to perform their services.
• When legally required (e.g., in response to subpoenas, court orders, or legal processes).
• In the case of a business transfer, such as a merger or acquisition, your information may be transferred as part of the transaction.

SMS consent is not shared with third parties or affiliates for marketing purposes. We respect your privacy and ensure that any consent you give us to receive SMS communications is used exclusively by Domic Integrations for direct communication and is never sold or shared with others for marketing.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to understand how users interact with our site, to improve usability, and to serve personalized content and ads. These tools may be placed by us or third-party providers like Google and Meta. You can control cookie settings in your browser or through cookie consent tools on our site.

5. Remarketing and Advertising

We may use third-party services like Google Ads, Meta Ads (Facebook, Instagram) and others to show ads to users who have previously visited our site. These services may use cookies to identify visitors and deliver targeted advertising across the web.

These ads are based on your past visits and browsing behavior, but they do not collect personally identifiable information like your name or phone number unless you explicitly provide it.

6. Your Rights and Choices

You have the right to:

• Opt out of receiving marketing emails or SMS messages by clicking “unsubscribe” or replying “STOP” at any time.
• Request access to, or correction or deletion of, your personal information.
• Manage cookies and tracking settings via your browser or device.
• Contact us at any time for questions or concerns regarding your data.

7. Data Security

We use reasonable and appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. While no online service is 100% secure, we take data protection seriously and follow best practices to ensure your privacy.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we make significant changes, we will post the updated policy on our website and update the “Last updated” date at the top. Your continued use of our website or services after such changes constitutes your acknowledgment of the revised policy.